SuperDerivatives Workflow for Price and Data Challenge Resolution
By jsalama2016 Category: Business. Viewed 364 times.
Created January 2016.     Disclaimer.   
   
Make your own flowchart
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SD
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Incoming price or data challenge from user
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Reval & Data Tier 1 Support (Level 1)
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Record incident in tracking system
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Level 1 Research incident (see note #1 for examples)
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Resolved by Level 1?
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NO
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Level 2: Escalate to Market Data Group (see note #2)
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Resolved by Level 2?
| YES
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NO
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Level 3: Product Manager
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