BusinessSuperDerivatives Workflow for Price and Data Challenge Resolution
A Flowchart by jsalama2016
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Incoming price or data challenge from user

Reval & Data Tier 1 Support (Level 1)
Record incident in tracking system

Level 1 Research incident (see note #1 for examples)

Resolved by Level 1?


Level 2: Escalate to Market Data Group (see note #2)

Resolved by Level 2?


Level 3: Product Manager