BusinessSuperDerivatives Workflow for Price and Data Challenge Resolution
A SelectSmart.com Flowchart by jsalama2016
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Incoming price or data challenge from user
 
 
 
 









Reval & Data Tier 1 Support (Level 1)
Record incident in tracking system
 
 
 









Level 1 Research incident (see note #1 for examples)
 
 
 
 









Resolved by Level 1?
YES
 
 
 
 

NO








Level 2: Escalate to Market Data Group (see note #2)
 
 
 
 









Resolved by Level 2?
YES
 
 
 
 

NO








Level 3: Product Manager