D'Haitre' Guitars
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Customer Inquiry
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Details discussed with customer
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Gather customer info
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Price quote and build timeline
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Customer verifies quote
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50% down payment
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Build sheet (to employees)
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Shop shots (to customer)
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Completion
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Final payment (confirmed prior to shipping)
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YES
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NO
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Shipping
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Follow up
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Change order
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YES
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Customer verifies change order
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Notify customer of shipping
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Confirm delivery & customer satisfaction
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Andy: Production foreman & QC
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Becky: AR/AP/HR
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Eric: Shipping, receiving & customer service
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Jeremy: PR & customer service
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D'Haitre' Guitars
