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Rule Question Policy
A Flowchart by djzimmer. See djzimmer's 4me blog page.
Viewed 1399 times. Created December 2013.

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This process should be used when determining how to answer or escalate a rules question.

Was the rule question as a result of a class discussion or question?
Do you have a clear understanding of the rule's application?
Provide the student or class with the system standard regarding the application of the rule.



Is this a question that you would like to address on a regional call?
Forward the specific information to your Regional Director for clarification. Advise the student/class that you will respond later, once you have received a clarification.
Regional Director will compose a brief synopsis of the question and send it via Lotus Notes to Steve Forsgren, copying the HRTT Leadership Team.
Once a response from the Rules Dept is obtained, the Regional Director will report back to the individual who made the inital inquiry, copying the HRTT Leadership Team.