Illustrate flow through a process of service delivery
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Member presents to clinic
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Member expresses interest in BH services
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BH need identified by Nurse or PCP
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BMS pre-screen
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Treatment as usual
| NO
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Member completes behavioral health screen. Positive screen? Y/N
| YES
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Issue(s) amenable to PCP management (minimal - mild severity)?
| YES
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PCP moves forward as deemed clinically appropriate
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NO
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NO
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Refer to specialist and/or emergency services (severe)
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Refer to BMS (moderate or moderately severe)
- Warm hand-off
- Later appt
- BMS f/u call
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