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Open Multiple Technician Login
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Click on your name
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Type in your password and hit Enter. Click ‘Sign On (F12)’
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Is it the first thing in the morning?
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YES
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Functions --> Change Technician Status
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NO
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The system brings you a ticket. Is this the right ticket?
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NO
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Hit Ctrl+S to type in the correct RO number
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Is your number on it?
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YES
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YES
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NO
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Hit F3 Hold Job. Enter in the kind of hold, answer the questions and add a hold time. Hit Okay.
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YES
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Choose a job to work on. Click on it. Hit F7 to work on it. Do you need to put it on hold?
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Type your number in the 'Tech' field. Hit F4 Get Technician. Hit F12.
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NO
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To release the hold, select the line and hit F3 again. Answer yes to whether or not you want it to be your next vehicle.
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Hit F7 Finish Job. Type in your story. Hit Okay. Repeat this process for all your jobs.
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Did you fill out your multipoint inspection?
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NO
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YES
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Click on the white piece of paper to open the 'Report Card'. Fill it out and hit Okay.
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For the last job, click on 'Mileage Out Required' and enter in the ending odometer. Hit Update F12.
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Dispatching
More flowcharts
