Aim to provide an organised process for communication
|
|
|
|
|
|
|
|
|
|
Regular Communication
| YES
|
Refer to communication matrix and organisational structure
|
| |
| |
| |
NO
|
|
|
|
|
|
|
|
|
Is the communication confidential (either. internally confidential with in Kotzur or confidential within the project)
| YES
|
Does Senior Management or Project Sponsor / Client Representative approve
| YES
|
Distribute information accordingly or as instructed
|
| |
| |
NO
|
|
NO
|
|
|
|
|
|
|
|
|
Meet with Senior Management or Project Sponsor / Client Representative to agree on the appropriate action
|
| |
| |
| |
|
|
|
|
|
|
|
|
|
Meet with Project Manager or Senior Management
|
| |
| |
| |
| |
|
|
|
|
|
|
|
|
|
Does the client need to be informed
| YES
|
Inform the client accordingly, this should be done by the appropriate party, generally the project manager
|
| |
| |
| |
NO
|
|
|
|
|
|
|
|
|
Communication should be kept internal within the business with suitable action being taken
|
| |
| |
| |
| |
|
|
|
|
|
|
|
|
|
|
| |
| |
| |
| |
|
|
|
|
|
|
|
|
|