REINSTATING A POLICY
EXCEPTIONS:: ARIZONA (AZ) HAS A 1 DAY REINSTATEMENT PERIOD:::: NEW YORK (NY) DOES NOT ALLOW REINSTATEMENT.
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CONFIRM THE AMT NEEDED TO REINSTATE. ADV OF PAYMENTS DUE AT THE TIME OF CALL, BUT ONLY THE PAST DUE AMT MUST BE COLLECTED.
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POLICY HAS REACHED/ PASSED CANCEL DATE.
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PAYMENT CAN BE ACCEPTED. NO VERBAL NO LOSS IS REQUIRED.
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YES
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POLICY CAN BE ACCEPTED WITH VERBAL NO LOSS.
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"HAVE YOU BEEN INVOLVED IN ANY TYPE OF VEHICLE ACCIDENT OR HAD DAMAGE TO YOUR VEHICLE SINCE __________"
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OBTAIN PAYMENT INFO. (REPEAT ANY #'S OR DATES. IF USING INFO ON FILE HAVE CUST TO VERIFY LAST 4 DIGITS.
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RESTATE PAYMENT AMT AND PROCESS PAYMENT. GIVE CONFIRM #. ADV OF REINSTATEMENT NOTICE, NEXT PAYMENT & DUE DATE. ***NOTE POLICY AND INCLD VNL***
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YES
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ADVISE CUSTOMER THAT POL CANNOT BE REINSTATED WITHOUT A LAPSE IN COVERAGE. CONTACT SENIOR FOR SETTING UP A REWRITE
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