“Hello, I can’t send this urgent email to a person I just met. I called him and checked, and he told me that he had not received it. Please help!”
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Was the email sent out to the client?
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YES
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NO
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Notify the client that the email was received by their mail server.
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Is there any issues regarding accessing your account?
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YES
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NO
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The most common problem for most people is that they were not able to sign on. Check User Name or Password by clicking on the Password Wizard.
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Is your browsers up to date?
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NO
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YES
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Certain email servers require the newest update in order for an email to be sent. Update browser by going into settings.
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Was the email sent to the correct domain?
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YES
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NO
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Contact Customer Service for further assistance.
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Domains must be fully specified. Fix the domain and make sure that the addresses are properly formatted.
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