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Is the client currently using CityRide and/or Access?
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YES
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Client is not qualified for Prop A Door-to-Door Transportation unless there is a change in their circumstance where they need door-to-door service
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In the event of that change, the client must provide a certification form signed their physician to prove the necessity of door-to-door service
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NO
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Is the client at least 65 years of age and require door-to-door assistance?
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YES
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Can the client provide a certification form signed by their physician to prove the necessity of door-to-door service?
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YES
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The client is eligible for the Prop A Door-to-Door Transportation Program
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NO
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NO
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YES
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Is the participant disabled due to a physical and/or mental impairment and requires door-to-door assistance?
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YES
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Can their caregiver or case manager sign the certification form if the participant has dementia or other mental impairments?
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NO
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NO
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The participant is not eligible unless they can prove the necessity of door-to-door service
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NO
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Prop A Door-to-Door Transportation
