Will explain Instruction for ITSD to follow if issue is reported
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Issue is Reported by Supplier
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Issue Reported by Client/Internal SBS User
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ITSD to Check whether it is affecting more than 1 PC
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YES
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YES
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Use FireFox or Chrome broweser and check whether you are able to access
http://go.tradeshift.com
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Raise VQSM and log call with ITTS
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Check there is no local POP Up Blocker
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Disable POP ub blocker and recheck invoice is visible
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END
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YES
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YES
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Ask user to check again and contact there Local IT
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END
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