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At or below 50% AMI
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YES
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Has WAP already serviced this address?
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NO
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Give client WAP application and notify WAP
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Emergency repairs, accessibility design, or retrofitting projects
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YES
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Refer client to ASSIST
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NO
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YES
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Disability or 62 or older
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Request energy assessment results and list of work done
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WAP within 10 years
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YES
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Address energy concerns not covered by WAP
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NO
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YES
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NO
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Ineligible for WAP, ASSIST, and Valley Services
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Contact Valley Services
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PMA orders energy assessment from prefered vendor
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Braiding
