BusinessRecruiting Call Qualification Flow Chart
A SelectSmart.com Flowchart by dylanwitt1
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This Flow Chart is to set the basic qualifications for Potential New Hires(PNH).

         
Initial Greeting-Greet Warmly with enthusiasm. Identify the company. Establish positive rapport. Redirect pay or benefit questions. Does the Potential New Hire(PNH) seem interested in the company and what we have to offer?
YES
Develop the caller's situation. Ask basic qualification questions. Where do you live? Does their hometime requirements match our freight needs?
YES
Have you had six or more months of OTR experience?
YES
Continue developing the caller's situation. Have you had any moving violations?
YES
How many? Does this exceed the recommended amount for qualification?

NO


NO


NO



YES

NO
Thank the driver for their time and disconnect.
Thank the driver for their time and disconnect.
Then you would be brought in as a student. (List student requirements) Does the PNH seemed interested in being brought in as a student?
Thank the driver for their time and disconnect.
Have you had any accidents?




NO

YES



YES

NO
 
Thank the driver for their time and disconnect.
See student PNH flowchart.
How many accidents? Does this exceed the recommended amount for qualification?
How many jobs have you had int he last three years? Does this exceed the recommended amount for qualification?







YES

YES

NO
Thank the driver for their time and disconnect.
YES
Were you charged with a DUI in the last three years?
Thank the driver for their time and disconnect.
Thank the driver for their time and disconnect.
Has your license ever been suspended?



NO

YES


YES


NO

YES
Was the felony substance abuse related?
YES
Have you ever been convicted of a felony?
NO
Have you ever been charged with a DUI in your personal vehicle?
NO
Have you ever been charged with a DUI in a commercial motor vehicle?
Find out details on suspension and move to next qualification question.

YES

NO

YES

NO





Thank the driver for their time and disconnect.
YES
Is the felony charge less than ten years old?
Have you ever tested positive or refused a drug/alcohol test?
NO
Continue the call by identifying and clarifying the PNH's problem/needs. Present the Baylor Trucking program by matching our features and benefits with the PNH's needs. Does the PNH still seem interested in the company and what we have to offer?
YES
Obtain a Commitment from the PNH. Are you able to gauge the level of commitment?


NO


YES


NO


YES

NO
Nature of felony. Advise PNH of further review and see Safety. Disconnect.
Thank the driver for their time and disconnect.
Thank the driver for their time and disconnect.
Follow Through Complete verifcations, MVR, and DAC. Schedule the applicant for orientation. Set a date for a follow-up call to confirm attendance.
Follow Up If the PNH is still unable to give a definite commitment, set a follow up date to call.