AdviceConflict Management
A SelectSmart.com Flowchart by polonius7
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Will the outcome of this conflict matter tomorrow
YES
Does the conflict have an absolute right/wrong answer?
YES
Are there circumstances that confuse the interpretation of right and wrong?
YES
 
 

NO


NO


NO




Is the conflict a "root" conflict? Or, is there another conflict that is causing me to argue for argument's sake
YES
 
Are you on the right side?
YES
Are you treating the person you are in conflict with respect? (the way you would hope to be treated?
YES
Are you remaining calm and clearly stating your reasons for your position?

NO




NO

NO

NO

YES

Can you identify what the root cause is?
IDK: Can you identify several other recent
Are there circumstances that make doing the "right" thing not a good solution right now?
YES
Can you clearly and calmly explain why the "right" thing may be wrong right now?
 

YES






NO


Can you solve that problem quickly? By acknowledging it?
YES
 
 
 
 

NO








Are you willing to let go of the current conflict?
 
 
 
 

YES








Take a deep breath. Explain that there are probably bigger issues than this one and that you should decide on a time to discuss that issue. But right now you're going to let go of this conflict and move forward.