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How do you solve a problem that you have while working at Pizza Corp?                 Can you ignore it? NO Is a customer complaining about it? YES Can you offer them a $10 credit to shut them up? NO Can you offer them a credit for the full amount to shut them up? NO Can you give them a refund to shut them up? YES NO YES YES YES YES NO Ignore it! NO Can you find the phone number for HelpDesk? Give them a credit. Does that solve your problem? YES You did it! YES Can you give them a refund AND a credit to shut them up? YES YES NO NO YES YES NO Can you ignore that problem? Call HelpDesk and stay on the phone with them until another, higher priority problem arises. Can you ignore it now? Do you feel like turning the internet back on? Ignore them and don't give them anything. NO NO YES NO NO Turn off the internet. Wait until customers stop ordering. Does that solve the problem? YES Is there another problem to solve? Wait around until all the dishes are done, all the drivers are back, all the customers are gone, and/or until there's another problem.