A Flowchart by pennyval
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Billing Center state more information needed to bill.
Initial call and Fax within 2 business days to obtain information from the Doctor or Facility
Information obtained

Facility/ Doctors office state they do not have the information needed
Call Patient same business day and question regarding information needed
Patient's does not answer phone

Information is unobtainable per patient.

Write a note on findings escalate to Lisa by task same business day