Work Flow

Work Flow
A SelectSmart.com Flowchart by dbeltramea
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Explain a concept

Order comes into Customer Service. Is the Customer Ready Date listed?	NO	Customer Service to call Dealer to get a Tentative Customer Ready Date
	YES			NO	NO
		Is Dealer Confident Customer Ready Date is Accurate?	YES	Customer Service calls Dealer 72 Hours in Advance of Customer Ready Date to Confirm Customer will be Ready. Is Customer Ready?	NO
		NO		YES
		Customer Service works with Dealer to figure out the best way communicate an Accurate Customer Ready Date. I would suggest asking Dealer to call Customer Service with at least a one week notice of when their Customer will be ready for template measure.		Customer Service will Confirm the Customer Ready Date		Operations (Project Management) will contact the Installer to schedule a measure date with the Customer