BusinessFollow up Flow
A SelectSmart.com Flowchart by dkenneda
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Support creates Follow Up Task
Compliance Gate Keeper assigns Follow Up Task to Payer Analyst
Payer Analyst Researches Follow Up Task
 
 









 
 
Follow Up Task Resolved
YES
Close Follow Up Task
 




NO

NO

NO



 
Author Creates Edit
Request Transform Change (this may take 3 to 5 days)
Galileo (837 payer files) needs to be modified
 









PA or Author makes the necessary changes and/or researches... the necessary changes are made and request is sent back to CETF for Approval
NO
CETF reviews for approval
Transform is changed, Sends to QA
Join the Pre-Project call on Thursday's to get approval
 



YES






Payer Analyst researches and makes any necessary changes
NO
QA tests the change and approves
QA approves and change is deployed
Pre-Project approves modification
 



YES






 
Machelle does the 1st Review of Volume Tests
Payer Analyst Closes Follow Up Task
Email the Pre-Project team with modification and approval from the call (modification can take up to 3 weeks)
 









Payer Analyst gets with author for logic change and edit will go back through the CETF process
NO
Payer Anaylst does the 2nd review and approves
YES
Edit is deployed, Follow up Task is closed
Modification is tested and deployed, Follow Up Task is Closed