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1. Business or general investment purposes 2. A motor vehicle or trailer such as a car, trailer, motor bike, caravan or boat? 3. Personal, domestic or household purposes other than a motor vehicle? 4. Purchase, renovate or improve residential property 5. Residential investment purposes Commercial Loan (L3) Overdraft (S) YES Will the credit provided be secured by a residential property YES Will the credit provided be secured by a residential property YES Will the credit provided be secured by a residential property Will the credit provided be secured by a residential property NO NO NO YES YES Commercial Loan (L4) Overdraft (S) Credit Card (S26) Personal Loan (L5) Car Loan (L6) Personal Touch (L67) Car Loan Special (L7) Fixed Rate Car Loan (L89) Personal Loan (L5) Personal Touch (L67) Credit Card (S26) Enviro Loan (L5) Is the LVR less than 80%? Is the LVR less than 80%? YES NO NO YES     Residential Loan - Retail Redidraw Home Loan (L1) Sustainable Home Loan (L52) First Home Buyer Package (L53) Mortgage Offset Home Loan (L77) Steady Rate Home Loan (L91-95) Advantage Partnership Home Loan (L78) Redidraw Home Loan LMI (L34) Investment Residential Loan (L2)