5667 process
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Receive 5667 referral.
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Begin investigation.Screen casehead and members in SUCCESS.
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Request necessary verification.
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Is there enough evidence gathered to establish an IPV claim?
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Establish claim within 365 days of referral date.
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NO
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Schedule a WDH appointment to meet with clientin attempt to adjudicate claim. Does client attend appointment and sign WDH?
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Claim is adjudicated this date. Send disposition of claim and IPV info. to DFCS.
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Screen out case. Is there evidence to support an agency claim?
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Return to county to process agency error or inadvertent household error claim.
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NO
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NO
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If client fails to respond to appointment, an ADH is requested.
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Administrative hearing.
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OIG case closed.
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Decision from ADH received.
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Inform county of ADH decision and disposition of claim.
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OIG case closed.
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