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This demonstrates the patient interview flow for each location.                   Patient pre-test interviews. Randomize Respondants       Group A - face-to-face intervention Group B - Electronic intervention Group C - No intervention     Focus Group 1 - patient only Bi-weekly survey Group C - No intervention     Focus Group 2 - patient/provider Bi-weekly survey Group C - No intervention     Town hall toolkit presentation Online tool kit presentation Group C - No intervention       Post test interview