It will explain a concept
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Is anyone else not able to use the internet?
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YES
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There may be a service outage affecting a wide area of the computer.
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NO
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Check to make sure the network cable is connected to both the computer and the wall's power source.
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Is there a green light on, on the back of your computer where the cable connects?
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YES
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If rebooting doesn't fix the connection then contact the internet provider for more options.
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NO
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If the lights isn't on or flashing, then you aren't getting the internet signal to the computer.
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How to solve an internet problem
More flowcharts
