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Unit sold to the customer
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Sales Site Team
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-AF will be sent by sales to the OB MIS Team post submitting the same on Sprint
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OB MIS Team
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OB MIS team will maintain the record of the received AF's and handover the same to Spocs for FAME
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FAME Spoc's
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FAME spocs will complete the FAME on Sprint and handover the AF to the OB MIS Team
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OB MIS Team
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OB MIS team will segregate the forms
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YES
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NO
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FAME Accept
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FAME Reject
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- AF's rejected during FAME would be handed kept in custody of OB team
- Rejected AF' for critical reason would be sent back to sales on the same day or next day.
- Sales would get 3 days in case of non critical rejects post which the AF would be sent back without pre-intimation
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Respective PI for
welcome call
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Sales MIS Team
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Flow chart
