Work flow for CC4C
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Referral to health department
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Referral entered into CMIS by CC4C supervisor
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Case manager assigned in CMIS by CC4C supervisor
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Task pended to case manager and case status pended.
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Email to case manager related to new referral. If paper referal received at health department this is given to case manager
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Case manager receives referral in CMIS, Reviews documentation and notes in CMIS
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If patient accepts, assessments and tasks are completed/documented, status level is set, referral source and primary are provider is notified
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YES
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Case manager initiates attempts to engage referral
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NO
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If patient refuses services, referral is deferred and referral source is notified of status
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CC4C
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