WORK FLOW FROM EQUIPMENT CHECK IN TO CUSTOMER PICKUP
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CUSTOMER BRINGS IN EQUIPMENT FOR REPAIR
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PUT REQUIRED ENTRIES IN REPAIRTRAX
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IS IT SHARPENING SERVICE?
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YES
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ASSIGN TO JOHN PAUL
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BILL OUT UPON COMPLETION
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NO
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IS IT 2-CYCLE, PUSH MOWER,CHAINSAW, TILLER OR EDGER?
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YES
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ASSIGN TO TRACY
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CONTACT CUSTOMER FOR PAYMENT/ PICKUP
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NO
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ASSIGN TO JOHN
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IS IT A TUNEUP?
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YES
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NO
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TECH:
ID PARTS NEEDED WITH ESTIMATED COST
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YES
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DO PARTS NEED TO BE ORDERED
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DIAGNOSE PROBLEM
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NO
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FORWARD TO JACKI FOR ORDERING
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YES
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OFFICE: CONTACT CUSTOMER...WAS APPROVAL RECEIVED
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COMPLETE REPAIRS WITH WORK LOG NOTES FILLED OUT
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NO
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UPON RECEIPT OF PARTS COMPLETE REPAIRS WITH WORK LOG NOTES FILLED OUT
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BILL OUT AND MOVE TO TRUCK
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CONTACT CUSTOMER FOR PAYMENT/ PICKUP
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WORK FLOW
