Workflow for In house sales assistant
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EX-WORKS
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Give quotation to agent by e-mail
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If rates are acceptable
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NO
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Seek other rates for agents and send quotation
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YES
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Shipment and booking secured
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Contact the shipper for booking
Provide booking note to related departments:
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For FCL bookings:
send initial booking to carrier and provide booking note to operation department for any pick up and documents instructions.
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NVOCC - for lcl booking
OPS - for trucking and processing of documents
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Encode to EDI System
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Once actual costs are receive from carrier/co-loaders and or related departments.
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Final booking note preparation
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once shipment are finished e.g. shipment already departed at POL, received actual billing from the carrier or related parties involve. Attachments needed are formal quotation confirm and accept by the agents/customers, loading report and booking confirmation from carrier (if FCL), carrier’s or co-loader actual invoice billing copy and EDI copy.
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Provide shipping details to customers.
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Follows up final proforma BL and forward it to Documentation Department for BL cutting.
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Monitor and update customers on the status of the shipment.
Files documents once shipment’s finish.
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Work Flow for In house Sales Assistant
