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Are you intending to take a lunch break within 1 hr of your start or finish time?
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You cannot take a lunch break within 1hr of either end of your shift.
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Is your line manager physically in the store?
| YES
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Verbally request lunch break from line manager and make sure line manager has responded with a verbal approval before exiting store.
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NO
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YES
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NO
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YES
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You are entitled to a 30min lunch break.
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Is your line manager on shift?
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Call line manager. If line manager does not answer, try ringing a second time. Were you able to contact line manager via phone?
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NO
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NO
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Is a Nuance manager present in store?
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Verbally advise Nuance Dept manager you are going for your lunch break. Also SMS line manager advising which manager you have informed if he/she is on shift but not present.
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NO
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Call Nuance Dept manager on speed system 71, 43 or 69 from register phone to advise them you are taking lunch.
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