WeirdOverpayment Cycle (RECOOP)
A SelectSmart.com Flowchart by calchillin
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Current Process

                 
Debtor goes into Laf S1-S5, S7, SH, T, U,N, or X (Non Payment Status). Also meets additional criteria in SM 00610.015.
 
 
 
 









PCs 1 through 6 run RECOOP on Wednesdays
ROAR system transfers jurisdiction of debt to RECOOP system.
DM Staff attempts to recover the overpay- ment from the debtor through direct contact.
 
 









 
 
If unable to collect, DMS Debt Specialist transfers jurisdiction to ODO of debts over $20K
ODO personnel takes final action on the overpayment