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Plastic Laminate - Ordering Process Map - Business...a SelectSmart.com Flowchart
Business. Plastic Laminate - Ordering Process Map
By Dpaul
Viewed 829 times since July 2013.


This SelectSmart.com Business. flowchart, a free online decision tool is a creation of Dpaul and for amusement purposes only. The implicit and explicit opinions expressed here are the author's. SelectSmart.com does not necessarily agree.


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Placing an order for Plastic Laminate sheets
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Is the laminate in stock?

NO
When does the customer require this product by?

Get the exact date not "some time next week"

Check availability of product on either Nevmar or Octolam websites.


YES
Place order on laminate order sheet and send to process owner.


Are there going to be concerns with deliverability?

YES
Is there another option to explore? (i.e. can they use a different size or thickness of material?)

YES
Place order on laminate order sheet and send to process owner.
YES
NO
Inform customer of expected delivery date via email or phone call (or both)

Can the customer accept the revised delivery options?

Inform the customer that we cannot meet the timeline they are requiring and discuss all options for deliverability.


Inform customer of expected delivery date via email or phone call (or both)
NO

Advise customer on alternative product, if available.