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Escalation Flowchart - Business...a SelectSmart.com Flowchart
Business. Escalation Flowchart
By Rogers
Viewed 1337 times since July 2013.


This SelectSmart.com Business. flowchart, a free online decision tool is a creation of Rogers and for amusement purposes only. The implicit and explicit opinions expressed here are the author's. SelectSmart.com does not necessarily agree.


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PM reviews project health (Timeline-Budget-Quality)

Project on Track? (green)

YES
PM prepares Project Status Report

Does Team Agree?

YES
Finalize Status Report
NO
NO

Assess project health for Budget-Timeline-Quality and determine whether red or yellow status

Yellow - notify management team of status change and develop and implement remediation plan

Determine Gap and revise status


Red - notify management team of status change and develop and implement remediation plan


Does team agree?

YES
Finalize status report
NO



Esacalate to Program-Account Manager to resolve with client management